SERVICES
CALIFORNIA OFFICE
TEL: (530) 828 - 6248 (24hrs)
FAX: (916) 419 - 8775
tenderhearts_sac1@sbcglobal.net
www.tenderheartshomecare.com
FLORIDA OFFICE
TEL: (954) 534 - 6513 (24hrs)
(954) 881 - 4418
(954) 971 - 3718 (fax)
tenderhearts_sac1@sbcglobal.net
www.tenderheartshomecare.com
SERVICES
Conversation and companionship
Whether it’s conversation and company, or just eating a meal together, having someone to sit and visit with can
help make for a happier, healthier life.
Meal preparation
Many seniors do not have the opportunity to eat a well-balanced meal. Let our caregivers prepare a hot, delicious,
nutritious meal. This service gives our clients the opportunity to eat the nutritious meals they need to enjoy
healthier living.
Light housekeeping
Vacuuming, dusting, sweeping, cleaning bathrooms to include sinks, showers, tubs and toilet, cleaning kitchens,
sinks, appliances, counters, taking out the trash, straightening all rooms, organizing closets and drawers.
Errand services
Caregivers can run errands such as picking up prescriptions, going to the post office, etc.
Grocery shopping
Caregivers will shop with or without the client accompanying them. They can shop at any store the client prefers.
Respite or relief for family
Rest and relief for family members who are assisting with the care of their loved ones. Tender Hearts Home Care
Agency can provide assistance so you can run errands, go shopping or get some much-needed rest.
Medication Reminders
Although our caregivers cannot administer medications they can assist the individual who shares in the
responsibility of taking their own medication. Assisting with opening medication containers or medpaks, reading
labels and reminding the person to take their medications are all ways in which we can assist.
Grooming and dressing guidance
We can help button buttons, tie shoes, put on socks, etc.
Incidental transportation
Trips to doctor appointments, barbershops, beauty salons, shopping, wherever the client likes to go. Getting
seniors out and about is good for their mind, body and spirit.
Laundry and linen washing
This can be done in either the client’s home or the Laundromat, includes washing, drying, ironing and putting
things away.
Recreational activities and crafts
Whether it’s cards, board games, or a walk in the park, we can help our clients stay active in mind, body and
spirit. We also can take the client out to enjoy their favorite activities.
Mail assistance and organization
We can assist the client in separating the junk mail from the important mail, and let them know when bills are due.
Periodic review and communication with family
On a recurring basis we can contact the family to discuss how things are going, answer any concerns or redefine
any services that may be needed. This is a great service for clients whose families live far away and may not be in
daily contact with their loved ones
Daily TLC phone calls
This service is just the ticket for those clients who may not need someone coming to their home everyday, but
they and their families can have peace of mind knowing if they need something, we will be checking in.
Emergency monitoring systems
Independence, Safety and Peace of Mind. Tender Hearts Home Care Agency can help you provide all of these to
you or your loved ones. Help when you need it, in the event of an emergency virtually anywhere in your home at
the touch of a button. 24-hour or live-in care (available in most areas) For those clients who can’t be left alone, we
can be there 24 hours a day
PERSONAL SERVICES
Bathing
Bathing is essential to an individual’s sense of well-being. It refreshes the spirit, provides relaxation while cleansing the skin
and stimulating circulation.
Mobility
Activity and exercise are vital to a healthy lifestyle. The benefits of movement to both physical and mental health are seen in
everyday life. Benefits include increasing stamina, strengthening the heart, lowering blood pressure, improving digestion and
sleep. In addition it improves mood, releases stress and increases mental alertness
Transferring and positioning
Moving or placing a person into a correct posture position encourages the functional activity of the body’s many systems. It
assists in eliminating pressure areas on the skin, reducing atrophy and stiffening of muscles, encourages proper breathing,
digestion, and elimination.
Incontinence care
The inability to control urination or defecation is embarrassing to individuals and can become unsanitary if not taken care of
correctly. Our caregivers understand the sensitivity of this situation and approaches to caring for individuals who need
assistance.
Toileting
Elimination is an important and normal body function. However, it is usually an activity that is private and one that is not
openly discussed. The individual often faces embarrassment along with a sense of loss of independence. Our caregivers strive
to provide an acceptable, comfortable and safe environment for all types of toileting needs.
Feeding
We understand that it is usually hard for an adult to accept the idea of not being able to feed themselves. The reasons are
varied, however the sense of loss of independence is real. Our caregivers understand the feelings this can cause and take the
extra effort to make the environment and mealtime special.
Oral hygiene
Proper mouth, teeth, denture and gum care are essentials to good oral and dental hygiene. Daily oral care can prevent bad
breath, tooth decay, gum disease and assist in prevention of other diseases.
Special diet and meal
IN THE HOSPITAL OR NURSING HOME
PROVIDE COMPANIONSHIP
BATHROOM NEEDS
GOWN/LINEN CHANGES
FLUID NEEDS
MEDICATION NEEDS (NOTIFY THE NURSE FOR PAIN, NAUSEA, ETC)
ASSIST WITH MEAL AS NEEDED
PROVIDE OVERNIGHT RELIEF FOR FAMILY
